TERMS & CONDITIONS
Thank you for choosing Sarvada Jewellers. We request you to kindly read the following Terms & Conditions.
Exchange value shall be calculated on the net weight multiplied by the prevailing sale rate of gold, less ₹300 per gram on the date of exchange.
Exchange value shall be calculated on the net weight multiplied by the prevailing sale rate of gold, less ₹300 per gram on the date of exchange, along with 100% of the invoiced natural diamond value after deducting any discount availed.
Exchange value shall be calculated on the net weight multiplied by the prevailing sale rate of gold, less ₹300 per gram on the date of exchange, along with 75% of the invoiced value of Polki and Diamond after deducting any discount availed.
Exchange value shall be calculated on the purity of the net weight multiplied by the prevailing sale rate of silver, less ₹10 per gram.
No Exchange or refund is permitted in MRP Products , Gem Stones & Lab-Grown Diamonds.
The exchange value can be used only for the purchase of jewellery. Coins and raw bullion cannot be purchased against the exchange value.
If required for valuation, the jewellery may be dismantled with the customer's consent. Any damage to stones, etc. during this process shall be at the customer's risk.
The final value of the product shall be determined only after melting and purity testing through Purity Testing Machine. Standard deductions shall be applied for impurities such as dirt, volatile impurities, or similar elements.
The original Tax Invoice and Diamond Certificate are mandatory for any exchange or return.
Jewellery with damaged or missing parts shall not be eligible for exchange, refund, or complimentary repair. No guarantee & warranty is applicable to any product after sale. Customers are requested to inspect the jewellery carefully before taking delivery.
The value and weight of Lab-Grown Diamonds, Gem Stones, stones, meenakari work, making charges, other applicable charges and Govt. taxes paid at the time of purchase shall be deducted while calculating the exchange or refund value.
For Metal Rate Fixing, 100% of the metal value must be paid in advance.
For booking of ready jewellery, 100% of the making charges shall be payable in advance. The booking shall remain valid for one (01) month, after which Sarvada Jewellers reserves the right to sell the booked item.
For all new orders, the customer shall pay 50% of the order value as advance. Customized orders cannot be cancelled. In the event of cancellation, the applicable making charges shall be deducted from the advance amount paid.
Sarvada Jewellers shall not be responsible for any breakage, damage, or discolouration of Gold, Kundan, Polki, or any jewellery after delivery.
Where payment is made through Cheque, Demand Draft (DD), Fund Transfer, or UPI, delivery of the purchased jewellery shall be made only after the payment has been successfully realized in our bank account.
Customers must provide a valid PAN Card and Aadhaar Card for bill amounts exceeding ₹2,00,000 (Rupees Two Lakhs).
Sarvada Jewellers reserves the right to amend or modify these Terms & Conditions at any time without prior notice.
All disputes shall be subject to the exclusive jurisdiction of the courts at Ranchi.
Have Questions Regarding Our Policies?
Our store executive team is pleased to assist you with any questions regarding valuation, orders, or exchanges.